CategoryWork

The Complete Rules for Working from Home

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In April this year, as the pandemic faded and masks fell, Jacob Rees-Mogg, a British cabinet minister, took a tour of British government offices. At each desk left empty by a civil servant still working from home, he placed a note printed on headed stationery. “Sorry you were out when I visited,” he wrote. “I look forward to seeing you in the office very soon.” Dave Penman, General Secretary of...

Your Zoom Meetings Can Be a Lot More Productive

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Covid might not have done much for workplace gossip but it has created a whole new genre of workplace mishaps. Magazines are now filled with stories of home-based workers getting caught on Zoom meetings with their pants off, cats cutting their connections to major clients, and participants going to the bathroom with the camera on and the door open. Those stories are inevitable. Over the last two...

Mind Mapping for Experts

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As Covid continued through the start of 2021, Adi Adegbite, a UX researcher and designer, noticed an increase in the number of people complaining on Twitter about PLT, a shopping app made by a UK-based fast fashion brand. Adegbite took the complaints as an opportunity to practice her UX design skills. Her aim, she says, was to improve the overall user experience by providing a better shopping...

When You Should – and Shouldn’t – Monitor Remote Staff

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It took Adam Satariano less than an hour. Writing in The New York Times last year, he explained that he had started work at 8.49am. He responded to emails, browsed the news and scrolled Twitter. (As a journalist, it’s just possible that reading a newspaper and flicking through social media could count as “work.”) At 9.14am he started editing an upcoming story and read through his interview notes...

Your Social Media Posts Could Kill Your Career

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It’s the moment every sportsman waits their life for. Ollie Robinson was 27 years and his career as a professional cricketer had been troubled. Fired at 20 from one team for “unprofessional conduct”—he preferred partying to training—he found his way to a different team. He knuckled down, worked hard, and rebuilt his reputation. Seven years later, he received what every professional cricketer...

What You Need To Turn a Great Idea into a Great Product

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For Paul Buchheit, it was often a side project. Google’s employee number 23 would take on ideas that caught his eye and see if he could get them to work. While employed on Google Groups, he took the code and built a new email interface with an in-built search mechanism. That code became Gmail, a service that now has about 1.5 billion users. AdSense too had been an idea that Googlers had talked...

How Telework Will Affect Your Work

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As Covid spread across India, Flipkart, the country’s answer to Amazon, sent its staff to work from home. Six months later, the company asked some of those employees to describe their experience. It was generally positive. Pallavi Nanda, a new senior manager in talent branding, was happy to be able to spend more time with her family. Ritesh Savio Rodrigues, an assistant manager of social media...

The Best Way to Motivate Your Team

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PruittHealth, an organization that operates about 100 nursing homes and assisted living centers, had a problem. Its workers were hesitant about taking a Covid vaccine. Care workers tend to be low-paid and are often distrustful of government. Many had already suffered from the disease, costing them sick leave and even vacation days. They weren’t in a rush to be the first to take a vaccine that...

FIND YOUR FLOW

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It was the final of the 2015 women’s soccer World Cup. Fifteen minutes had passed and already the USA was leading Japan 3-0. Two of the goals had come from Carli Lloyd who had scored twice in the first five minutes of the game. Lloyd received the ball in the middle of her own half. She took one touch then another, caught up with the ball on the halfway line, glanced towards the goal, then belted...

Fill Your Company with Sludge

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It’s hard to avoid advertisements for Amazon Prime. If you’re not already a member, Amazon will ask why not whenever you open the website or browse Amazon videos on your television. Joining is as easy as pushing a button. Amazon, the inventor of the one-click purchase, makes buying smooth and easy. Nothing should get between a customer reaching for their wallet and the company charging their card...

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